The Collectors

What does ’these' in paragraph 2 refer to?

Câu hỏi: Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer for each of the questions from 30 to 34.
Private investigators investigated
When I walk into the offices of Wright & Wrong Ltd, a predominantly female firm of private investigators, I have to say 1 am a little disappointed. My only previous contact with private detective agencies has been through crime novels read during my far-off student days, or black and white films from the golden age of Hollywood. So I am half expecting to see a small, dark, smoke-filled room, a single desk with an empty in-tray and a long, scruffy raincoat hanging from a hat stand in the corner.
Clearly, my romantic image of the profession needs updating. Wright & Wrong Ltd.'s offices are light and spacious and there are no ashtrays in sight on any 14 of the dozen or so desks. These are tidy and free of paper, but concentrated faces at large computer screens give the place a busy feel.
Jenny Wright, founder of the agency, is not surprised at my error, and with a lot of irritation in her voice, points to further misconceptions. 'Cinema and television are mostly to blame for our reputation. Contrary to popular belief, we always work very strictly within the law - there's no violence, no break-ins, and certainly no guns. The laws relating to our activities are very tight, and if we don't stick to them there's a very real danger that the evidence we obtain will not be accepted in court.'
The types of cases her agency deals with are varied but the day-to-day work is often far from stimulating. Wright & Wrong Ltd handles anything from infidelity in a marriage or tracing a missing person to insurance fraud, employee theft and advising companies on security measures. 'Resolving a case is very rewarding,' says jenny, 'but the actual investigation can be rather dull. When we're not dealing with paperwork or Internet searches, we're usually involved in surveillance. And that normally means just sitting around in cars or cafes for hours, waiting for something to happen.'
Not surprisingly, then, patience is an important asset for anyone doing this kind of work. Is that why nine of the twelve investigators In her team are women? 'Obviously, women don't have a monopoly 43 on patience,' replies Jenny diplomatically, for my benefit, I sense, 'but perhaps it's no coincidence that they tend to stay in the job a lot longer than men - at least in my experience, anyway.'
Jenny tells me that people'sperceptions of women make them popular with clients, and also, consequently, with her as an employer. Women are often considered to be more sensitive than men. They're looked upon as less threatening when it comes to making inquiries or serving court papers. 'People open up to women more readily,' she says, 'and are relieved when a woman picks up the phone to speak to them. We're also good at breaking bad news. What may be a victory for the agency - filming someone doing something they shouldn't be doing, for example - tends not to be such a pleasant discovery for the client, and there's a right way and a wrong way of handling that information.'
Most of Jenny's clients are wealthy. The hourly rate is anything between fifty and eighty pounds, so the cost of a single case will often run into thousands of pounds. Even with the latest hi-tech equipment, such as GPS and long-range listening devices, a surveillance campaign can last several days, 'The technology is freely available and most of what we do could be done by the clients,' explains Jenny, 'but they're reluctant to get involved. Finding out the truth is often just too painful to do on your own.'
What does 'these' in paragraph 2 refer to?
A. offices
B. ashtrays
C. desks
D. computer screens
Câu trả lời dựa vào thông tin "...there are no ashtrays in sight on any 14 of the dozen or so desks. These are tidy and free of paper"
Đáp án C.
 

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