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Câu hỏi: Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.
If you've done any traveling at all, you're likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven't traveled at all, you're probably aware of the fact that certain types of behavior aren't exactly acceptable in other countries: belching at the table may be a sign of gratitude in some places, but in most areas of North America and Europe, such a display will earn you a fair bit of ire. Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it's important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior. Here's how to be polite in different countries.
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them. Accept gifts with both hands and open them later, not in front of the giver, and never blow your nose at the dining table. Avoid asking and answering direct questions: it's better to imply rather than ask, and to answer with vagueness during conversations.
In Mexico, when meeting others, women should initiate handshakes with men, but all people should avoid making too much eye contact; that can be seen as aggressive and belligerent behavior. If sharing a meal with others, keep your elbows off the table and try to avoid burping at all costs. Keep your hands off your hips, and make sure you never make the "okay" sign with your hand: it's vulgar.
In Kenya, when greeting someone older or of a higher status than yourself, grip their right wrist with your left hand while shaking it; it's a sign of respect and deference. Do ask questions about their health, family, business etc. before getting to major topics, as skipping these niceties is seen as impolite. If sharing meals, do not begin eating until the eldest male has been served and starts to eat.
Turning down an alcoholic drink is considered terribly offensive in Russia, so it's a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients. Don't smile at strangers or they'll think you're deranged, and when paying for items, place your money on the counter rather than trying to hand it directly to the cashier.
(Adapted from https://www.lifehack.org/)
What can be inferred from the passage?
A. Europeans are stricter than people in other countries.
B. Understanding clients' customs is an important criterion in doing business.
C. Dinning etiquette is the most important one to know about other countries.
D. Observing and imitating behavior of the eldest is a wise choice.
If you've done any traveling at all, you're likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven't traveled at all, you're probably aware of the fact that certain types of behavior aren't exactly acceptable in other countries: belching at the table may be a sign of gratitude in some places, but in most areas of North America and Europe, such a display will earn you a fair bit of ire. Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it's important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior. Here's how to be polite in different countries.
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them. Accept gifts with both hands and open them later, not in front of the giver, and never blow your nose at the dining table. Avoid asking and answering direct questions: it's better to imply rather than ask, and to answer with vagueness during conversations.
In Mexico, when meeting others, women should initiate handshakes with men, but all people should avoid making too much eye contact; that can be seen as aggressive and belligerent behavior. If sharing a meal with others, keep your elbows off the table and try to avoid burping at all costs. Keep your hands off your hips, and make sure you never make the "okay" sign with your hand: it's vulgar.
In Kenya, when greeting someone older or of a higher status than yourself, grip their right wrist with your left hand while shaking it; it's a sign of respect and deference. Do ask questions about their health, family, business etc. before getting to major topics, as skipping these niceties is seen as impolite. If sharing meals, do not begin eating until the eldest male has been served and starts to eat.
Turning down an alcoholic drink is considered terribly offensive in Russia, so it's a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients. Don't smile at strangers or they'll think you're deranged, and when paying for items, place your money on the counter rather than trying to hand it directly to the cashier.
(Adapted from https://www.lifehack.org/)
What can be inferred from the passage?
A. Europeans are stricter than people in other countries.
B. Understanding clients' customs is an important criterion in doing business.
C. Dinning etiquette is the most important one to know about other countries.
D. Observing and imitating behavior of the eldest is a wise choice.
Có thể suy ra điều gì từ đoạn văn?
A. Người Châu Âu nghiêm khắc hơn người ở các quốc gia khác.
B. Hiểu được văn hóa của khách hàng là một tiêu chí quan trọng kinh doanh.
C. Nghi thức ăn tối là quy tắc ứng xử quan trọng nhất cần biết về các quốc gia khác.
D. Quan sát và làm theo hành vi của người lớn tuổi nhất là một lựa chọn khôn ngoan.
Căn cứ vào các thông tin sau:
Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it's important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior.
(Đoạn 1) (Dù bạn có ý định đi du lịch ở bất kì nơi nào được liệt kê dưới đây hay không hay chỉ là làm việc với một khách hàng nước ngoài, điều quan trọng là phải tự học về các tiêu chuẩn của phép lịch sự và quy tắc ứng xử trước – trừ khi điều cuối cùng bạn muốn làm là xúc phạm ai đó bằng hành vi thô lỗ và dốt nát của mình).
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them.
(Đoạn 2) (Khi làm việc với khách hàng người Nhật, hãy đảm bảo ăn mặc khá kín đáo, và hãy chắc chắn rằng bạn cúi đầu thấp hơn khi gặp họ).
Turning down an alcoholic drink is considered terribly offensive in Russia, so it's a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients.
(Đoạn cuối) Từ chối đồ uống có cồn được coi là cực kì xúc phạm ở Nga, vì vậy, tự tăng cường sức lực cho mình bằng cách ăn một vài món ăn nhiều dầu mỡ trước khi ra ngoài ăn tối với khách hàng người Nga hay Ukraine là 1 ý tưởng hay).
A. Người Châu Âu nghiêm khắc hơn người ở các quốc gia khác.
B. Hiểu được văn hóa của khách hàng là một tiêu chí quan trọng kinh doanh.
C. Nghi thức ăn tối là quy tắc ứng xử quan trọng nhất cần biết về các quốc gia khác.
D. Quan sát và làm theo hành vi của người lớn tuổi nhất là một lựa chọn khôn ngoan.
Căn cứ vào các thông tin sau:
Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it's important to educate yourself on the standards of politesse and etiquette beforehand—the last thing you want to do is offend someone with any ignorant, boorish behavior.
(Đoạn 1) (Dù bạn có ý định đi du lịch ở bất kì nơi nào được liệt kê dưới đây hay không hay chỉ là làm việc với một khách hàng nước ngoài, điều quan trọng là phải tự học về các tiêu chuẩn của phép lịch sự và quy tắc ứng xử trước – trừ khi điều cuối cùng bạn muốn làm là xúc phạm ai đó bằng hành vi thô lỗ và dốt nát của mình).
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them.
(Đoạn 2) (Khi làm việc với khách hàng người Nhật, hãy đảm bảo ăn mặc khá kín đáo, và hãy chắc chắn rằng bạn cúi đầu thấp hơn khi gặp họ).
Turning down an alcoholic drink is considered terribly offensive in Russia, so it's a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients.
(Đoạn cuối) Từ chối đồ uống có cồn được coi là cực kì xúc phạm ở Nga, vì vậy, tự tăng cường sức lực cho mình bằng cách ăn một vài món ăn nhiều dầu mỡ trước khi ra ngoài ăn tối với khách hàng người Nga hay Ukraine là 1 ý tưởng hay).
Đáp án B.